Raise a complaint
Every step has an owner and an SLA.
The five-step grievance escalation path SEBI and AMFI require every mutual-fund distributor to publish. Start at step one — most concerns end there.
Email us directly
Most concerns are resolved at this step. Reply within seven working days is our standard.
info@investorsahayogi.comResponse · ~7 working daysContact the AMC
For scheme-specific issues (NAV, dividend, transaction status), the Asset Management Company is the fastest source of truth.
amfiindia.com/investor-corner/online-centerResponse · ~15 working daysAMFI
Mutual Fund industry body. Escalate if the AMC has not responded or the response is unsatisfactory.
amfiindia.comResponse · ~21 working daysSEBI SCORES
SEBI's complaint redress system. Use this for regulatory action against any SEBI-registered intermediary.
scores.sebi.gov.inResponse · ~30 working daysSMART ODR
SEBI's online dispute-resolution portal. The final SEBI-supervised step before approaching consumer forums or courts.
smartodr.inResponse · ~21 working days
Your rights
Things SEBI guarantees you, regardless of who you bought through.
- Right to change your distributor at any time, without an NOC.
- Right to switch to a Direct Plan of the same scheme at any time.
- Right to a written explanation of how your distributor is remunerated.
Need to escalate now?